NY City Council To Hold Hearing on Enhanced 311
September 23rd
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NYConvergence ORIGINAL
On Thursday, September 24, at 10 AM at 250 Broadway, 14th Floor Hearing Room, the New York City Council Committee on Technology will be holding an oversight hearing on Mayor Bloomberg's expansion of NYC's 311 Customer Service Center to offer social-service referrals. Enhanced 311, also known as 211, is a social service information and referral service offered through the Department of Information Technology and Telecommunications (DoITT).
According to the press release received by NYConvergence, the hearing's goal is to gain oversight of 211's efficiency and more knowledge about 211's processes.
